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GrimoireLab Guide

Time to First Response

Question: How much time passes between when an activity requiring attention is created and the first response ?

The first response to an activity can sometimes be the most important response. The first response shows that a community is active and engages in conversations. A long time to respond to an activity can be a sign that a community is not responsive. A short time to respond to an activity can help to engage more members into further discussions and within the community.

Visualizations

Average time (in days) for first reponse

Steps

  • For Metrics set the aggregation to Average and field to time_to_first_attention

    metrics-response

  • This visualization does not require any changes in Buckets.

    response